Privacy Policy

This Privacy Policy describes how Agent Ref (“we”, “us”, “our”) handles personal information when you use our website at agent.testdigital.ru, our mobile and web applications, and related services (together, the “Services”). By using the Services, you agree to this policy. If you do not agree, please do not use the Services.

1. Who we are

Agent Ref provides a real estate workflow platform for agents, developers, partners, and investors worldwide. For privacy questions, contact us at support@agent.testdigital.ru.

2. Information we collect

We may collect:

• Account and profile data — name, email, phone, company, role (e.g. agent, developer), and preferences you provide when registering or updating your profile.
• Transaction and deal data — information you enter about offers, listings, pipeline stages, and communications related to deals.
• Verification (KYC) data — where required for compliance or product features, documents and identifiers you submit through our KYC flows. We process such data only as needed for the stated purpose and applicable law.
• Technical data — IP address, device type, browser, approximate location, cookies or similar technologies, and logs used for security, analytics, and service improvement.

3. How we use your information

We use personal information to:

• Provide, operate, and improve the Services;
• Authenticate users and enforce security;
• Communicate about your account, updates, and support;
• Meet legal, regulatory, and anti-fraud obligations;
• Analyze usage in aggregated or de-identified form where appropriate.

4. Legal bases (where applicable)

Depending on your location, we rely on one or more of: performance of a contract, legitimate interests (e.g. securing our platform), consent (where required), or legal obligation.

5. Sharing of information

We do not sell your personal information. We may share data with:

• Service providers who assist hosting, analytics, email delivery, or customer support, under contracts that require appropriate safeguards;
• Professional users when you choose to share listings, deals, or messages within the platform;
• Authorities when required by law or to protect rights and safety.

6. International transfers

Our infrastructure or subprocessors may be located outside your country. Where required, we use appropriate safeguards (such as standard contractual clauses) for transfers of personal data.

7. Retention

We keep personal information only as long as needed for the purposes above, including legal, accounting, and dispute resolution requirements. When retention is no longer necessary, we delete or anonymize data.

8. Security

We implement technical and organizational measures designed to protect personal information. No method of transmission over the Internet is completely secure; we cannot guarantee absolute security.

9. Your rights

Depending on applicable law, you may have the right to access, correct, delete, or export your personal data, or to object to or restrict certain processing. You may also withdraw consent where processing is based on consent. To exercise these rights, contact support@agent.testdigital.ru. You may lodge a complaint with your local data protection authority.

10. Children

The Services are not directed at children under 16. We do not knowingly collect personal information from children. If you believe we have, please contact us and we will take appropriate steps.

11. Changes

We may update this Privacy Policy from time to time. We will post the revised version on this page and update the “Last updated” date. Material changes may be communicated through the Services or by email where appropriate.

12. Contact

Questions about this Privacy Policy: support@agent.testdigital.ru